All prices on the Micron web site include VAT at 20%.
When you add an item to the shopping cart, the price there is without VAT.
For example, an item listed at £12.00 on the web site will be
shown as £10.00 in the shopping cart.
VAT is added, if required, at checkout when the delivery address is known.
We use the Paypal shopping cart to handle all online orders.
This provides only a simple value-based method of determining postage charges.
The postage charge is shown in the shopping cart without VAT.
Some orders, containing only a few small items, cost less to post than
the value-derived charge and we make a refund of the excess
can send us an email
with a list of the parts you wish to order
and we will create an invoice with the exact postage cost.
Our standard postage method for small packets sent to UK destinations is
1st class 'signed-for' (previously known as 'recorded') which currently
costs £5.88 (£4.90 + VAT).
Orders with a value over £75.00 will be sent using 'Special Delivery'
and the post/packing charge is £10.20 (£8.50 + VAT).
Orders with a value under £30.00 will be sent using standard 1st class
and the post/packing charge is £4.68 (£3.90 + VAT).
As described above, we make a refund if the shopping cart postage charge
is considerably more than it actually costs to dispatch your order.
Adding VAT to postage seems grossly unfair but that is the
As we use currently use the basic Paypal shopping cart and their
method of calculating post/packing charges, the UK rates are also
applied to international orders.
This mostly works OK but orders containing large and/or heavy
items will almost always cost more to send, please see
Shipping outside the U.K. for details.
International shipping of model kits can be very
expensive when the size of the box exceeds the maximum for airmail (60cm
length). In this case we will contact you to discuss shipping arrangements
- the postage charge can often be minimised by repacking the
kit to fit within the 60cm length restriction.
Methods of Ordering Goods
1st Email... give
us your name, address, card number only and list of the item(s) you
2nd Email... give
us your name and initials (as printed on your card),
last 3 digits of the security number on the back of the card
and the card expiry date - plus start date and/or issue number if it
is a debit card.
Don't worry we will collate the two and sort your order!
Micron R/C is a small company and sometimes all staff are busy in the workshop
and the telephone goes to answer mode. If you do call and we are not able
to pick up, please leave a message and we will call you back as soon as we can.
Email is often the most effective way of contacting us as we can research and
document an answer to your questions.
We usually respond to emails within one working-day.